Enjoy bij99 in a safe and responsible way
Gaming should be a source of fun — not stress. bij99 is committed to helping you maintain healthy gaming habits.
Gaming means entertainment, not investment
bij99 believes online gaming should be an enjoyable experience. However, when it turns into a habit or addiction, other important aspects of life — family, finances, mental health — can be affected.
At bij99, we always want you to play in a controlled and enjoyable way. Our platform offers a range of protection tools to help you keep your gaming experience healthy. Remember — the money you spend on gaming should always be an amount whose loss will not affect your daily life.
Winning in any game is not guaranteed. Wins and losses are both a normal part of online gaming. Never place bigger bets in the hope of recovering a loss — this is one of the signs of problematic gaming.
bij99's Protection Tools
Use these tools to stay safe on our platform — all fully in your own control.
Set Deposit Limits
You can set a maximum amount for how much you deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately; if a limit is increased, it takes effect after a 24-hour delay.
Time-Out Feature
If you feel you need a break, the time-out feature lets you temporarily deactivate your account for anywhere from 24 hours to 6 weeks. During this time you will not be able to log in or place bets.
Self-Exclusion
If you want to take a long-term break from gaming, self-exclusion lets you close your account for anywhere from 6 months up to permanently. Once it takes effect, the account cannot be reactivated before the exclusion period ends.
Set Bet Limits
Decide in advance how much you will bet per session or per day. While a bet limit is active, it will not be possible to exceed the set amount, protecting you from overspending.
Reality Check Reminders
On bij99 you can enable reminder pop-ups at set intervals that tell you how long you have been playing and how much you have spent in the session. This helps you stay aware.
24/7 support
If you experience any gaming-related problems, contact bij99 via live chat or email at any time. Our support team is available in Bengali and English, 7 days a week, 24 hours a day.
Signs of Problematic Gaming
If you notice any of the following signs in yourself, it is important to seek help.
Chasing Lost Money
Repeatedly placing bigger bets to recover losses — this is the most common and dangerous pattern.
Spending Beyond Your Set Budget
Being unable to stop even after spending more than the amount you planned is a warning sign.
Hiding It from Family or Friends
Concealing your gaming habits or spending from those close to you indicates emotional stress.
Neglecting Important Areas of Life
Prioritising gaming over work, studies, family responsibilities, or health.
Gaming with Borrowed Money
Borrowing money from family, friends, or a bank to fund gaming is a sign of a serious problem.
Feeling Unable to Stop Gaming
Repeatedly deciding to play less but being unable to follow through — this is a sign of addiction.
If you are experiencing any of the signs above: do not feel ashamed or hesitant — contact bij99 support today or let someone in your family know. Asking for help is a sign of courage.
Build Healthy Gaming Habits
Follow these tips for a safe and enjoyable experience on bij99.
- Set a fixed budget before you start gaming and never go beyond it.
- Do not think of gaming as a source of income — it is for entertainment only.
- Avoid gaming when you are tired, under mental stress, or after drinking alcohol.
- Take regular breaks — a few minutes every hour helps maintain mental balance.
- Set aside dedicated time for gaming — do not game during family time or work hours.
- Use bij99's deposit limit and reality check features regularly.
- If you feel frustrated after a loss, end the session — keep a clear head.
- Do not hesitate to use self-exclusion or a time-out if you feel you need one.
Remember: bij99's minimum deposit is ৳200 and the minimum withdrawal is ৳1,000. Withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer are processed within 10–45 minutes.
Protection of Minors
bij99 is firmly committed to protecting minors from gaming. Only users aged 21 and above may create an account and play on this platform. Age is confirmed during the account verification process.
If you are a parent and suspect your child may be accessing this site, use family internet filtering software and notify bij99 support. We will take action immediately.
How to Activate Self-Exclusion
Log in to your bij99 account, go to Account Settings, and select the "Responsible Gaming" section. From there, choose the duration of your self-exclusion. Alternatively, contact bij99 live chat directly and the support team will activate it on your behalf.
During the self-exclusion period you will not receive any promotional emails or bonus offers. To reactivate your account after the exclusion period ends, you will need to contact the support team — a considered cooling-off process will be followed.
Need Help? bij99 Is Here for You
For any gaming-related concerns or problems, bij99's support team is available in Bengali and English, 7 days a week, 24 hours a day. Instant responses are available via live chat.
Responsible Gaming FAQ
Common questions and answers in one place — contact bij99 support for more details.
Play Safe —
Stay with bij99
Play responsibly and enjoy the entertainment. bij99's cricket betting, slots, and casino games are all waiting for you.